One of our customers scheduled a tree trimming in Minnetonka that ended up requiring tree removal service for a tree that was beginning to lean towards her home. At first she was hoping for a tree trimming because the branches had started to grow too close to the electrical wires, but the the tree also started to lean towards the home. This can be dangerous in cases of accidental felling, which could cause damage to the home. We evaluated the tree and found that it was rotting from the inside out, and just couldn’t be saved. Our workers came out and carefully began removing the branches from the electrical wires, then the tree itself. They worked patiently until it had been completely removed and the area was clear. Our customer stopped by a few times throughout the service to check on us and when we were done she said, “you all did a great job! I was concerned about the wires, but it was no problem for your team!” She told us her brother had recommended she hire us for this project because he had always been happy with our services.
We often get referrals like these, and it’s always great to have both great feedback and good word of mouth. Of course, none of that matters if we can’t follow through and do a great job. Consistent delivery of quality services is never a problem for Urban Tree and Landscape. Call us today for your next project, and we won’t let you down!
We worked on a tree removal for one of our long-time customers in Minnetonka. He told us it had become a nuisance for cars driving in front of the home, because it was leaning into the road, obstructing views. The Urban Tree specialists first evaluated the tree to see if there was a way to trim back the branches, but the tree had been left uncared for, and needed to be removed. We arrived with our crane equipment, along with our stump grinder and started the Minnetonka tree removal. Once the majority was gone, we used our grinder to completely remove the stump, so the area was clear. We let our customer know when we were finishing up, so he could come take a look at what we did. He told us it looked great and that our team was very efficient.
He said that he saw our crew working at his neighbor’s home a week ago, and we did a good job for them so he called us for his service. He generously sent us a letter a couple weeks later. It read, “I want to thank your company for doing a good job removing my tree. The employees were very courteous and professional. The price was the icing on the cake, as it was very affordable.”
We’re always proud of a job well done, and it definitely enhances the personal satisfaction we receive from our work when we know that we’ve made another customer happy (or safer!). Not only did we receive great feedback here, but we have a feeling we’ve got another loyal customer on our hands. If you’d like any more information on the tree services we offer in Minnetonka, give us a call today!